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The Last Straw for me

I was taking a call from the customer, answering his question, when he interrupted me with, “Are you a human? You sound like a [redacted] robot.” I assured him that I am not a robot and we continued the call. After it was finished I went to my manager so she would know about it. I told her how I was somewhat angry with the caller, because I am careful to modulate my voice, and vary my speaking speed so as not to sound monotone or bored. She agreed that I had a good phone voice and told me not to let the caller get to me.

Two days later I discovered this call had been selected by the Quality Assurance people. They took off ten points because I did not apologize for not sounding like a robot. I started applying at other places (not call centers) the next day.

submitted by /u/cyberwood2004
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What do you think?

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Hanging up on customers.

Finally got a Karen but was spared her wrath.