in

Just follow the instructions… (M)

ME = M

Lady = L

**Fast Forward 5 minutes into the convo to skip a lot of the unnecessary conversation**

M: Just install this app on your phone. It will help screen calls so you won’t get as many.

L: What do I do?

M: Open up the app store on your phone, search for “App Name”, and install it.

L: I have the app store open. What should I do again?

M: Search for “App Name”

L: I’ve searched for it… What do I do now?

M: (Finding inner peace) Download and open it.

L: It’s downloaded…

M: Good, now open it.

L: It’s open, what do I do

M: Well what does it say?

L: I need to grant it permission

M: Okay. Just follow the instructions your phone tells you and it will guide you through the rest of the way

L: It says go to settings.

M: then go to settings.

L: Then what?

M: (I feel a twitch appear behind my left eye) Just follow the steps the phone tells you…

L: Then after I do that, then what?

M: Then we are done.

The phone is telling you what needs to be done. This happens with setup as well.

Customer: It says hello.

Me: What else does it say?

Customer: Swipe up to start setup.

Me: there ya go…

Customer: Well, what do I do?

Me: (Starts to open up Indeed, Monster, and Glassdoor on my phone)

I have to escape…

submitted by /u/klutch65
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My experience with a Call Centre company

Why I quit my call center job.