HELLO

this happened literally moments ago. first call of the day.

me: hi thank you for calling (company) my name-

cust: HELLO???? I CANT HEAR YOU HELLO

me: hello caller, can you hear me?

cust: NO I CANT HEAR YOU AT ALL

okay you must be able to hear me somewhat to cut me off in the middle of my sentence and then answer my question

me: okay ma’am since you’re not able to hear me, i’m gonna have to ask you to call us back. our number is-

cust: NO NO NO. I CAN HEAR YOU. IM NOT WAITING ON HOLD AGAIN

me: okay?? so you can hear me now???

cust: yes. what do you want, let’s just get this over with so i can get off this fucking phone

ugh