in

Celebrating with an ice cold beer

I would say my days had been pretty dark since last month. Its like the game I was playing, however instead of zombies, I have been dealing with a horde of Karens. Most people would say just shake it off, stay positive ( the last thing we donā€™t want to be these days šŸ˜)

I was not feeling well so I had to ask for permission to logout early. Thatā€™s true.

I was lying in bed but havenā€™t close my tools yet when this CSAT came in from a customer I spoke with (though I can barely remember since I have a solitting headache and quite naseous)

I read the feedback where sheā€™s thanking me for helping her restore her service because she actually needed it so she can file for unemployment. It makes me sad because sheā€™s in a situation beyond my powers but makes me happy to know that I was able to make a little difference in someoneā€™s life. Makes me realize that thereā€™s still value in my existence.

PS. I canā€™t help but grab one of my precious bottle of beer to celebrate and hope everything works out for everyone out there šŸ˜

What do you think?

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Customer wants to leave negative CSAT score. Is thwarted.

Pissed off beyond hell