I saw a meme that said that our ‘customer service voice is baby talk for Boomers’.
This stuck in my head because since I’ve been working from home, my partner has heard a few of my calls, and he commented to me ‘you talk to them like they’re five years old’.
I mean, I don’t MEAN to do that, but the slow, calm, ‘short words in short sentences’ approach is what seems to work best. Am I wrong? Does talking to boomers or even Zoomers like this have the opposite effect for some of you?
submitted by /u/AuntySocialite