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That time I didn’t believe a caller’s name.

TLDR at the end.

I was taking inbound sales calls at a credit repair company, and had been for a couple of years. I was really good at my job, but this day I was jaded and tired of listening to people making lame excuses for their bad credit, and getting upset with ME for their bad credit.

On this fine afternoon, a guy calls in, looking for help. My first step was to pull a survey credit report.

Me: what’s your name, sir?

Him: First name “Nunja (he pronounced it like “noon-ja”). Last name, “Bidnes.”

Me: to myself, thinking of every bad “dad joke” about “nunya business,”. ….

Me: to him, out loud…Your name is “Nunja Bidnes? Really?

Him: Yes.

Me: You mean to tell me that your name is really “Nunja Bidnes?

Him, getting heated: YES

Me: I’m sorry sir, but I don’t believe that your name is “Nunya Business,” and I can’t pull a credit report with a fake name. I’m trying to help you, but please call back when you’re ready to be serious.

Him: (screaming tirade about disrespect and f*** me and so on…)

Me: disconnects call, and has a laugh about the guy who tried to pull one over on me.

The next day, I get called into a closed-door meeting with my floor manager. We sat down and he asked me to recount my side, which I did, with both us having a chuckle about the ridiculousness of the “fake” name.

FM: Well, he called back, and the agent pulled a credit report. His name is “Nunja Bidnes.”

Me: (shocked pikachu)

FM: maybe next time you just pull the report

Me: (still shocked pikachu) Sure thing boss

Tldr; the time I though a guy told me that his name was none of my business.

submitted by /u/jackdhadi
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I have to put you on hold to transfer you!

You mean I have to go outside to pay my bill