Let me sing you the song of my people…

Me: Thank you for calling, how can I help you?

Caller: Well, I don’t know. Let me tell you my situation and then maybe you can figure it out…
*Spends 10 minutes telling me a story that has nothing to do with the actual problem*

Me: I’m not sure what you want me to do about that, can you be more specific?

Caller: Oh, I’m having a problem with X product…
*Explains the problem in 45 seconds*

Me: Okay, let’s see what we can do.
Me, internally screaming: WHY DIDN’T YOU JUST SAY SO IN THE FIRST PLACE!?

submitted by /u/AbbEli
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What do you think?

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Is it creepy for me to look up my customer service rep on social media?

The Entitled i dont want to pay fees kind.