I work for a popular roadside assistance company and we are deemed essential so our call centers are open but all of our branches are closed. I’ve gotten at least 5 of these calls today where it just doesn’t seem to click.
C= customer M= me
C: Yeah I’m just wondering if you guys is branches are open.
Me: Sorry they are all closed so it’s just the call centers that open now.
C: Because I needed to see about coming in to register my car….
Me: Sorry the branches are closed for now due to the virus.
C: Oh…… So I can’t come in to register my car?
Me: screams internally
C: Hey I’m just wondering when you guys will have a notary available today.
Me: Sorry all of our branches are closed.
C: So there are no notary services available?
Me: No ma’am the branch is closed.
C: So I can’t go there to register my car right now either?
Me: dies inside