in

Customer Logic

I hate COVID-19, but what I hate more is the Zombie Apocalypse of Stupidity that it has caused. I have dealt with 100 Karens who think that the rules don’t apply to them for one reason or another. I’ve had to get my tinfoil hat when I had a customer explained that the virus is a liberal hoax, and the only reason that Trump said anything about was to appease the liberals. This wonder of stupidity sounded like what I assume it would look like if you put Fox News in a blender and hit puree. This woman’s level of stupidity and entitlement annoyed me.

I will preface this by saying, I know that times are tough and people are out of work. I am sympathetic to you, but people are still fucking adults who need to listen fucking when someone is trying to help you.

M: Me

BG: Broke Grandma

M: Greeting, how may I help?

BG: My card payment is due in a few days, and I am out of work because my grandkids are out of school. I want to know if any arrangements can be made.

M: I am sorry to hear that, but to make any payment arrangements, you would need to contact the card company.

BG: I tried, and it is all automated, I was unable to get a person.

M: I understand, I can transfer to an agent to see what they can do for you.

BG: IT IS AUTOMATED!! I CAN’T A PERSON!!

M: I understand, but I can get to an agent.

BG: WELL I GUESS YOU DON’T WANT TME TO PAY MY BILL!!

M: Please understand that I cannot set up any form of a payment plan; this would have to go through the card company.

BG: IT’S AUTOMATED!

M: I understand, but I have a way of getting you to an agent so they can work with you.

BG: YOU DON’T WANT TO HELP ME! I AM JUST NOT GOING TO PAY MY BILL! YOU DON’T WANT TO ANYTHING FOR US POOR SENIORS WHO ARE OUT OF WORK RIGHT NOW!

M: I am trying to help, as I have a way of getting to an agent.

BG: IT’S AUTOMATED. IT’S AUTOMATED….

*She pretty much faded out that point. No matter how many times that, I said that access to a specific number that would get her to an agent, she would yell AUTOMATED and finally hung up on me.

submitted by /u/RavenIllusion
[link] [comments]

What do you think?

Leave a Reply

Your email address will not be published.

Maybe they don’t like their first name??

It’s amazing how awful people are when you’re very nice, but can’t give them the answer they wanna hear.