Me: My name is ___. How may I direct your call?
Caller: Yeah, I haven’t been able to get a hold of my navigator for like, a week. I’ve been leaving her messages and getting nothing.
Me: Okay, could I have your name please?
Me: Okay, I’ll connect you to your navigator’s supervisor, ___. She’ll be able to further help.
Caller: How do you know who my navigator’s supervisor is?!!
Me: ….Because you just told me your name.
Caller: MY name??!?!
Caller: I told you my name?! And you’re transferring me to ___’s supervisor??!?
Caller: Ok then.
What’s with paranoid callers who think i’m like, up to something wanting their information