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Thank You So Much to The Playstation Support Woman who helped refund my purchase.

I don’t know if you read this forum but thank you so much for helping me get a refund for my playstation subscription that automatically renewed. I just got paid and the $27 that was auto-charged would have been a huge dent in my Christmas buying. You are a life saver, I really appreciate it. 🙂

submitted by /u/serpior
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What do you think?

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Not all escalation calls are bad.

To the CS who took my call this morning in tears