So today I’ve been getting really weird calls on this one phone line that’s usually just well meaning old ladies who get into tears of joy when you tell them there’s a free notebook or free postage on their order right? Today has been nothing like that… Everyone is either weird or angry weird.
One notable weird call I got was for an order for about nearly £40, a few pennies off. We give out free address books to any order over £40 so I decided to include it with this lady’s order.
Me: So we normally give a free address book with orders over £40, and your’s is £39.85….
Me:… So I’ve included one for free anyway! It’s close enough after all.
Me, thinking she’s just kinda ungreatful compared to my usual customers which is fine: So I’ll just need your card details please!
Customer: XXXX-XXXX-XXXX-XXXX ect.
Me: Okay wonderful thank you! That’s the payment gone through!!
Me: So… That’ll be with you in 5 to 7 working days!
Customer: Okay. Bye. hangs up
So that was one weird call of many (the others are less interesting but still weird). There’s one other really weird call I want to talk about.
Me: Company, Gaytor speaking, how can I help?
Person, with a heavy Scottish accent: Why ‘ave you sent me a’ email saying a’ order is on its wae to me?!
Me: Oh, have you not made an order then?
Me: Oh, it was probably that someone typed their email wrong when ordering online but I can check if there are any orders going to your address if you’d like? Person: There shouldn’t be!!!
Me: Yeah no I doubt there’ll be any but I’ll take your postcode to check alright?
Person: It’s XXX XXX
Me: Yup nothing to that address! Is there an address in the email?
Person: My address which is email@example.com
Me: Ah well I’ll try looking for that in our system but there’s no delivery address then?
Person: Nooo! Just Company Email Do Not Reply! Why’s that?!
Me, after email search failed since it doesn’t work anyway: Oh that’s because it’s a automatic email system, if someone replied to it no one would be able to reply back. That’s why it’s do not reply.
Person: But why????
Me: Because… it’s just a system automated thing. No one mans that email. But I can confirm there’s nothing going to your address so it must’ve been someone putting a typo or what have you in their email when ordering, alright?
Person: There better not be anything comin’ tah me I haven’t ordered anythin’!
Me: Yeah no there shouldn’t be. I can’t fix the email on there account though unfortunately since I don’t have their address. Anything else I can help with however?
Person: Hmm, no. Thank you bye hangs up
So anyone know if there’s something in the air making old women weirdos?