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Customer lost in Spain.

I worked as a technical support agent in a telecommunication company. My customer didn’t have his data working and he was alone in a mountain in Spain. He needed his data to use GPS to get back to where people are as he was alone lost and alone.

I tried to do troubleshooting steps with him, reported an issue for him but till now I don’t know if he made it out well. Hopefully he did find some help.

submitted by /u/LadyMadboly
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What do you think?

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Where a customer has had the worst time of her life and is frustrated that I won’t understand her suffering

Do you have Dome?