Customer: “WHY am I not receiving email updates about this claim?” Coworker: pulls the claim up to check “Looks like your wife set it up initially so she gave her email” Customer: “okay but why am I not getting the emails?” Coworker: “…” Customer: “You’re avoiding answering my question STOP BEING DIFFICULT”
—I wish I were making this up but no the supervisor is on an escalation call about this issue right now
submitted by /u/AmethystSadachbia
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