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Your new bill is $156- "$156!? That’s outrageous!" That’s $30 less than you’re paying now… "Oh"

I work for an auto insurance company and had a customer call the other day to replace a car on their policy with a new one. The old one was a 2015 BMW while the new one was a 2018 camry. Of course, Toyota cost less to insure. I usually quote the price and then say what the difference is in their monthly total, which is what people usually care about. This time though, I was interrupted with the little exchange in the title. It just goes to show that some people are just at the ready to be outraged about having to pay anything for anything. Whatever they’re paying is too much. It really irks me when people with 2 tickets and an at-fault accident that cost $20000 cover the damages will complain they have to pay so much. Like, motherfucker, that accident cost at least 10 years worth of premiums. Driver safer maybe?

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"I don’t have access to your cart" – When frustration leads to laughter

Bye Felicia!