My security cameras lost connection, so I’m going to hold my ISP responsible if my home is broken into.

I work for a medium-sized ISP. Guy calls in complaining that his service is intermittent. I take a look at his modem and see trouble right away. We definitely need a tech on this one.

But as per protocol, I try a reset before I schedule a trouble call, knowing it’s not going to make a difference.

While it’s resetting, the caller made the threat that we would be “held responsible” if his house was broken into while his security cameras were offline.

Yeah, good luck. 🙄