Customer doesn’t understand how cheques work.

I work in a call center where we deal with claims for lost postal items.

Customer: You’ve sent me this cheque but it says [name of bank] on it. I don’t bank with [name of bank].

Me: That’s who [my employer] banks with, you just take it into your bank to pay it into your account.

submitted by /u/Twopints1977
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Well that’s not fair, don’t you think?

(Regret) After 3 years in a call centre I finally let the customer get the better of me and yelled at them